Shipping policy
Shipping Policy
Shipping Upon Request
At Pahhal, we primarily accept orders through our website. However, we understand that sometimes customers may need to place an order through other means. For such special requests, we are happy to accommodate and arrange shipping.
To place a shipping request outside of our website, please contact our customer service team at info@pahhal.com or (732)-723-8454. Our team will assist you with the order and provide details on shipping charges and options available.
Shipping Charges
Shipping charges for orders placed upon request will be determined at the time of order. We strive to offer competitive and reasonable shipping rates, which will be communicated to you before finalizing your purchase. In certain cases, based on criteria such as order size, destination, and promotional offers, we may cover part or all of the shipping charges. These conditions will be discussed and agreed upon with the buyer at the time of order placement.
Return and Exchange Policy
Our return and exchange policy remains consistent for all orders, whether placed through our website or upon request.
No Returns: We do not accept returns for any items.
Exchanges: Exchanges are valid up to 14 days from the day of purchase, or from the day of order received/delivered. Exchanges may be possible for items of equivalent category and price, provided the item is in the same condition as when purchased.
Condition: Items must not be worn and should be free of any damages or signs of wear and tear.
Inspection: All items will be inspected upon receipt. If any damages or signs of wear and tear are found, the exchange request may be rejected.
Process: To request an exchange, please contact our customer service team at info@pahhal.com or (732)-723-8454 with your original purchase details. Our team will provide you with an exchange info and further instructions on how to proceed.
Thank you for shopping with [Your Store Name]. We appreciate your business and strive to provide you with the best possible service.